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Contact Us.


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Questions and answers.
Question.Do you have 220 volt units for use in different countries?
Answer.
220V units are available. Contact Softub Inc in the U.S. or Softub Canada for more information.


Question.I’m looking for some dealership information.
Answer.
For information on becoming a Softub dealer, send us an e-mail or call us at 1-800-668-TUBS (8827).


Question.I live in Canada, where is my closest dealer?
Answer.
For your nearest Authorized Softub Dealer, click here to use our interactive dealer locator, or call us at 1-800-668-TUBS (8827).


Question.I live in the United States, where is my closest d
Answer.
Please contact Softub Inc. in the United States for information:

Softub Inc.
27615 Hopkins Avenue
Valencia, CA 91355
Telephone: (661) 702-1401
Fax: (661) 702-0732
E-mail: sales@softub.com or service@softub.com
Website: www.softub.com



Question.I'm looking for some technical information…
Answer.
For any technical information, contact your nearest Authorized Softub Dealer, or feel free to e-mail or call us at 1-800-668-TUBS (8827).


Question.Are there seats for the Softub?
Answer.The soft bottom of the Softub is all seat allowing for unlimited seating positions. The new Softub 300 model now has a Therapy/Cool Seat with strategically placed cluster of therapy jets. Water fillable Softcushions are available as portable seats in all Softub models. Visit the accessory catalogue for information on our  Softcushions.


Question.What is the warranty?
Answer.The Softub features a 5 year limited warranty.


Question.What is the weight filled with water for each size?
Answer.The weight of the tub filled with water is approximately 10 pounds per gallon.The Softub 140 weighs about 1500lbs. when full, the Softub 220 weighs about 2000lbs. and the Softub 300 weighs about 3200 lbs.


Question.What are some of the benefits to owning a Softub?
Answer.Some benefits of owning a Softub are:
  1. Enjoy your hot tub in any location, in any climate, year round. Weighing as little as 22.5 kg (50lbs), the Softub goes almost anywhere, and sets up in minutes.
  2. The hydrotherapy of the Softub can be very beneficial for persons suffering from arthritis, osteoporosis or simply tired, sore and aching muscles.
  3. Enjoying quiet times with your partner or fun family times; the Softub is also great for relieving stress from the everyday hectic pace.


Question.What is included when I purchase a Softub?
Answer.Each Softub Package includes:
  1. The tub
  2. The HydroMate II Power Pak
  3. Bi-Fold Thermal Lid


Question.What are the costs to operate the Softub (indoors, outdoors, during winter)?
Answer.Operating costs can be as low as $5.00 to $10.00/month indoors, depending on local hydro rates, approximately double these figures if the tub is outdoors, in sub-zero temperatures.

Question.How is the water heated?
Answer.The hot tub water is heated using a patented heat recovery system, which uses waste heat from the motor to heat the water.

Question.What is the construction of the Softub?
Answer.The Softub is made of a soft, squeezable polypropylene foam, and covered with LeatherTex, a marine-grade vinyl.


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